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Case Study · Healthcare · ~7,000 Staff

How St. Joseph's Healthcare embedded eCards across an organization of about 7,000 staff

A multi-site healthcare organization needed a website-embeddable eCard tool that could carry its own brand identity and scale to thousands of staff. eCardWidget delivered both -- with hands-on support to tune the configuration to their environment.

Natasha, St. Joseph's Healthcare

Natasha

St. Joseph's Healthcare

Industry

Healthcare

Scale

~7,000 staff

Outcome

Branded eCard program live on their website

The challenge

Recognition that scales to thousands -- with brand control

Healthcare organizations of this size run into a recurring problem: tools that work well for a small team don't always survive contact with an org of thousands. Email-based recognition becomes hard to track. Card portals built for retail consumers don't carry the right tone. Generic SaaS platforms force you onto their domain instead of yours.

St. Joseph's Healthcare needed an eCard solution that could live on their own website, accept their own card designs, and be reliable enough to serve ~7,000 staff without becoming an operational burden.

The solution

Website-embedded eCards, branded with their own graphics

St. Joseph's deployed eCardWidget directly on their own website. The team used the platform's image-upload and card-builder tools to add their own graphics -- meaning the eCard library matched the organization's visual identity rather than a generic template gallery.

During onboarding, Tim worked directly with Natasha to tune the configuration for their specific environment. That hands-on support is what made the difference between a tool that ships and a tool that actually works at their scale.

Website-embedded

Runs on the organization's own domain -- staff stay in a trusted environment.

Custom card graphics

Upload-your-own design tools meant the card library matched their brand on day one.

Built-in editor

Staff can build new cards inside the platform without external design tools.

Direct configuration support

Hands-on help tuning the deployment to their organization's specific needs.

A+ customer service and plugin! Loved the plugin/widget from the beginning, and Tim made it even better by being super helpful and responsive to ensure it worked well for our organization of about 7,000 staff. It's easy to upload your own graphics or make cards on your own and place on our website. Definitely recommend!

Natasha

Natasha

St. Joseph's Healthcare

The outcome

A branded eCard program at organizational scale

Branded on day one

Custom card graphics meant the program matched St. Joseph's visual identity from launch, not after weeks of design work.

Scales to ~7,000 staff

The deployment serves an organization of about 7,000 employees -- proof point for healthcare orgs of similar scale.

A+ customer service

Direct, hands-on support during configuration. Natasha's own words: "A+ customer service and plugin."

Why this matters

In healthcare, recognition has to live where staff already are

Healthcare staff already navigate dozens of systems -- EHRs, scheduling, LMS portals, intranets, badge readers. Asking them to log into yet another platform for recognition is a friction tax that kills adoption. The St. Joseph's deployment side-steps that by embedding directly into their existing website infrastructure.

Brand control matters here too. Healthcare organizations spend years building trust through their visual identity. Recognition tools that force a generic-template look erode that trust. Custom-graphic uploads keep the program on-brand without bespoke development.

For context on why recognition is increasingly mission-critical in healthcare specifically, see our healthcare employee recognition statistics -- turnover, vacancy, and burnout numbers from BLS, NSI, and Press Ganey.

Embed eCards on your own healthcare website

Same deployment pattern St. Joseph's used: branded, embedded, scalable. With direct support from the founder.